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Privacy and cookie statement

In this privacy and cookie statement we explain how we process your personal data. The Language Academy is part of UvA Talen B.V. For a detailed explanation of how UVA Talen B.V. processes your personal data, please see the UvA Talen privacy statement.

 

Use of personal data when you purchase an online language course
When you purchase an online language course from us, we need your name, email address and any invoicing details. You can also log in using your Facebook account. When you log in using your Facebook account, we have access to the basic information of your Facebook account.
You can also choose to have the invoice sent to a third party, such as your employer. If you make use of this option, we need the name of the company, the department, the address including zip code and the contact details of the contact from the third party. We collect these data to enable us to provide the online course. We keep the invoice data for as long as we are legally obliged to. We are obliged to keep our fiscal administration for seven years, and in some cases ten years.

Use of personal data for account purposes
You need to have an account to access certain parts of the website. For example to take an online language course, to see your progress via the dashboard during a course and to purchase additional products (extending your existing course or purchasing a new course).
In your account we keep all the information provided by you during registration as well as information about the online language courses you have taken. We keep your data so that you do not have to repeatedly enter it yourself and so that it is easier for us to approach you where necessary to fulfill our contract with you. We keep all information that we obtain via your account for as long as your account exists. You may change the personal information provided during registration at any time, or ask for it to be deleted. You may also indicate how often we can approach you with emails related to your course.

Use of personal data when using the free trial course
To give you an idea of what our online language courses look like, we offer a free trial version of our courses. The information collected during the demonstration courses is saved for one hour and then deleted. We do not save any scores and you are not asked to provide any contact details. We do monitor how many people click on the demo versions of our language courses.

Use of personal data for reviews
You may write a review about us and our service(s). In this way you can let us (and other people) know what you think of our service. For this we use your name (optional), your contact details (optional), information about the service used and how you rate it. We collect these data on the basis of our legitimate interest; you are of course under no obligation whatsoever to write a review. You may ask us at any time to delete your review.

Use of cookies
The Language Academy uses cookies. A cookie is a small text file that is placed on a computer, smartphone or tablet and that stores information.

Functional cookies
Functional cookies are essential for a website to function properly. This category of cookies contains only such cookies as are necessary for the basic functionalities and security functions of our website. Examples of functional cookies include:

  • saving products in a shopping cart;
  • passing information on from one page to the next;
  • saving preferences, such as language settings;
  • offering the possibility to save login details.

Analytical cookies
Analytical cookies are used to keep a record of visitor statistics. The statistics that we collect in this way cannot be traced back to individual people. Studying these statistics gives us a better insight into how our website functions. Examples of analytical cookies we use include:

  • recording the number of visitors to our website;
  • recording the search terms used;
  • recording the number of visitors per page;
  • recording the average length of time visitors spend on the various website pages.

Changes to the privacy and cookie statement
The Language Academy reserves the right to make changes to this privacy and cookie statement. Any changes and/or updates to the website may lead to changes in the privacy and cookie statement. The most recent version of the privacy and cookie statement can always be found at www.thelanguageacademy.nl.